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Sales Support / Customer Service Specialist

Doman Building Materials

On-Site, Full Time

As an industry leader for manufacturing, wood treating, and trucking operations, Doman Building Materials is dedicated to our customers with a mission to provide quality products and services. 


Department:         Sales

Reports To:          Sales Manager

Doman Building Materials. is currently seeking a highly motivated, ambitious and reliable individual to provide our customers with outstanding customer service and administrative support to our sales team. 


  • Enter orders for Lowe’s, Home Depot and independent stores 
  • Answer incoming customer sales calls and emails
  • Provide administrative support to sales staff
  • Assist customers with pricing and availability information on products
  • Enter all credit memos and policy credits
  • Run Lowe’s past due viewer
  • Handle sales inquiries from home center and independent customers
  • Implement price changes for Lowe’s and Home Depot
  • Answer or forward vendor compliance e-mails
  • Maintain store lists for Lowe’s and Home Depot
  • Maintain price sheets for Doman sales
  • Update weekly pricing for independent customers
  • Maintain price sheets for Lowe’s, Home Depot and HD Supply
  • Corresponds with home centers corporate offices
  • Maintains Lowe’s item information in 1Sync
  • Maintains Home Depot’s item information in HDL
  • Oversee company website and social media
  • Assists with purchasing material for treating plants and remanufacturing. Research new products for customer needs
  • Assist sales staff with customer events and advertising
  • Create and manage customer presentations


  • Knowledge of building materials industry desirable
  • Exceptional oral, written and telephone skills 
  • Strong time management skills and ability to multi-task
  • Ability to work independently or as part of a team
  • Strong attention to detail and follow through
  • Proficient with MS Excel and Word


  • Medical, Dental and Vision
  • 401(k) Plan
  • Employee Common Share Purchase Plan
  • Paid Vacation/Sick and Major Holidays

Employment Status: Full-time, year round

We thank you for your interest; however, we will only contact candidates selected for interviews.


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